Quality management : introduction to total quality management for production, processing, and services /

Goetsch, David L.

Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis. - 5th ed., international ed. - Upper Saddle River : Pearson Education, cop. 2006. - XVIII, 814 s. : il. ; 24 cm.

Indeks.

0131971344


Jakość totalna--podręczniki akademickie.