Normal view MARC view ISBD view

Interactions between service customers : managing on-site, customer-to-customer, interactions for service advantage /

Nicholls, Richard Floyd.

Interactions between service customers : managing on-site, customer-to-customer, interactions for service advantage / Richard Nicholls. - Poznań : The Poznań University of Economics Publishing House, 2005. - XVII, [1], 272, [1] s. : rys., wykr. ; 24 cm. - Prace Habilitacyjne / Akademia Ekonomiczna w Poznaniu, 21 1642-3119 ; . - Prace Habilitacyjne - Akademia Ekonomiczna w Poznaniu 21 .

Bibliogr. s. 255-[273].

ISBN: 8374171162

Tematy--Hasło przedmiotowe ogólne (rzeczowe):
Postawy konsumentów--badania.
Preferencje konsumenta--badania.
Konsumenci--zadowolenie--badania.
Marketing--zarządzanie.
Usługi--zarządzanie.
Usługi
Marketing
Zarządzanie

Index Terms--Curriculum Objective:
Zarządzanie i marketing

UKD: 339.138:338.46:366:316.6

Place hold
Print
Add to your cart (remove)
Send to device
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Interactions between service customers : managing on-site, customer-to-customer, interactions for service advantage /

Library