TY  - BOOK
AU  - Linder,S.Wayne
TI  - Total quality loan management: applying the principles of TQM to improve lending performance 
T2  - Bankline Publication
SN  - 1557383715
PY  - 1993///
CY  - Chicago, Cambridge
PB  - Bankers Publ. Co., Probus Publ. Co.
KW  - Jakość totalna
KW  - kaba
ER  -