TY - BOOK AU - Randall,Richard C. TI - Randall's practical guide to ISO 9000: implementation, registration, and beyond T2 - Engineering Process Improvement Series SN - 0201633795 PY - 1995/// CY - Reading PB - Addison-Wesley Publ. KW - Normy ISO 9000 KW - kaba N1 - Bibliogr. s. 421-423 ER -