TY - BOOK AU - Goetsch,David L. AU - Davis,Stanley TI - Quality management: introduction to total quality management for production, processing, and services SN - 0131971344 PY - 2006/// CY - Upper Saddle River PB - Pearson Education KW - Jakość totalna KW - podręczniki akademickie KW - kaba N1 - Indeks ER -