Shiba, Shoji (1933- ).
Four practical revolutions in management : systems for creating unique organizational capability /
Shoji Shiba, David Walden ; with contributions by Alan Graham, John Petrolini, and many others.
- Portland, OR : Cambridge, MA : Productivity Press ; Center for Quality of Management, copyright © 2001.
- XXVI, 758 stron : ilustracje ; 23 cm.
Bibliografia na stronach 707-727. Indeks.
1563272172
Jakość totalna--studium przypadku.
Innowacje organizacyjne--studium przypadku.