Shiba, Shoji (1933- ).

Four practical revolutions in management : systems for creating unique organizational capability / Shoji Shiba, David Walden ; with contributions by Alan Graham, John Petrolini, and many others. - Portland, OR : Cambridge, MA : Productivity Press ; Center for Quality of Management, copyright © 2001. - XXVI, 758 stron : ilustracje ; 23 cm.

Bibliografia na stronach 707-727. Indeks.

1563272172


Jakość totalna--studium przypadku.
Innowacje organizacyjne--studium przypadku.