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Best practices : building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman. by
Material type: Text Text
Publication details: New York : Simon & Schuster, cop. 1998
Availability: Items available for loan: BUEK (1)Location, call number: Magazyn 255537.

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Najlepsze wzorce / Robert Hiebeler, Thomas B. Kelly, Charles Ketteman ; [przekł. Paweł Cichawa, Witold Turopolski]. by
Material type: Text Text
Language: Polish Original language: English
Publication details: Warszawa : "Studio Emka", cop. 2000
Availability: Items available for loan: BUEK (1)Location, call number: Magazyn 233972.

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