The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.

By: Thompson, HarveyMaterial type: TextTextPublication details: New York : McGraw-Hill, cop. 2000. Description: XV, 247 s. : rys. ; 24 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 0071352104Subject(s): International Business Machines Corporation | Serwis posprzedażny | Relacje administracja-obywatel | Sukces w biznesie -- Stany Zjednoczone -- studium przypadku
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Item type Current library Call number Status Date due Barcode
Basic collection Basic collection BUEK Magazyn 253335 Available 1000253335