| 000 | 00856cam a2200265 i 4500 | ||
|---|---|---|---|
| 001 | xx001866232 | ||
| 003 | NUKAT | ||
| 005 | 20241231102438.0 | ||
| 020 | _a0471928852 | ||
| 035 | _a(OCoLC)751176201 | ||
| 040 |
_aNUKAT _cKR 7/JP _dKR 7/BZ _dWR U/hb _dKR 7/DZs |
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| 100 | 1 |
_aNormann, Richard _d(1943- ). _915462 |
|
| 240 | 1 | 0 |
_aService management _l(ang.) _995359 |
| 245 | 1 | 0 |
_aService management : _bstrategy and leadership in service business / _cRichard Normann. |
| 250 | _a2 ed. | ||
| 260 |
_aChichester : _bWiley and Sons, _c1991. |
||
| 300 |
_a185 s. ; _c24 cm. |
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| 336 |
_aTekst _btxt _2rdacontent |
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| 337 |
_aBez urządzenia pośredniczącego _bn _2rdamedia |
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| 338 |
_aWolumin _bnc _2rdacarrier |
||
| 650 | 7 |
_aUsługi _xzarządzanie. _2kaba _935132 |
|
| 920 | _a0-471-92885-2 | ||
| 942 |
_2z _cBKM |
||
| 999 |
_c14548 _d14548 |
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