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Service management : strategy and leadership in service business / Richard Normann.

By: Normann, Richard, (1943- )Material type: Text

TextPublication details: Chichester : Wiley and Sons, 1991. Edition: 2 edDescription: 185 s. ; 24 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 0471928852Uniform titles: Service management (ang.) Subject(s): Usługi -- zarządzanie

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Item type	Current library	Call number	Status	Date due	Barcode
Basic collection	BUEK Magazyn	195990	Available		1000195990

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Service management : strategy and leadership in service business / Richard Normann.

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