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Qualitätsmanagement für Dienstleistungen : Grundlagen, Konzepte, Methoden / Manfred Bruhn.

By: Bruhn, Manfred Material type: Text

TextPublication details: Berlin : Springer, cop. 2001. Edition: 3. neu bearb. AuflDescription: IX, 470 s. : rys. ; 24 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 3540668942Subject(s): Jakość totalna | Marketing usług

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Item type	Current library	Call number	Status	Date due	Barcode
Basic collection	BUEK Magazyn	251578	Available		1000251578

Bibliogr. s. 395-426.

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Qualitätsmanagement für Dienstleistungen : Grundlagen, Konzepte, Methoden / Manfred Bruhn.

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