Konsument w centrum uwagi / Britt C. Beemer, Robert L. Shook ; przeł. Leszek Mokrzycki.
Material type:
TextLanguage: Polish Original language: English Publication details: Warszawa : Oficyna a Wolters Kluwer business, 2010. Description: 347 s. ; 24 cmContent type: Tekst Media type: Bez urządzenia pośredniczącego Carrier type: WoluminISBN: 9788326400599Other title: Tyt. oryg.: Customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the worldSubject(s): Relacje z klientami -- podręcznikiOnline resources: Click here to access online
| Item type | Current library | Call number | Status | Date due | Barcode | |
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Basic collection
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BUEK Magazyn | 290845 | Available | 1000290845 |
Indeks.
